Shipping Information

What are Going Coco's domestic shipping fees?

Shipping is FREE on any order, no matter quantity purchased, through Australian Standard Post (untracked).

 

When will my order be processed?

Delivery times are estimated based on orders placed between Monday to Saturday.

Orders processing time is 1 - 2 business days. 

How long will it take for my order to arrive?

3 - 8 working days, up to 10 working days for remote locations or Western Australia and NT.

 

Parcel is subject to safe drop unless requested otherwise via delivery comments box.

 

Delivery to PO Boxes, Parcel Collect and Parcel Lockers available. Please note, parcel is not tracked via our standard Australia Post free delivery service. If you would like to receive your shipment via tracked parcel, please contact us to arrange so.    

Domestic shipping upgrade

Spend over $45 (AUD) and qualify for tracked parcel upgrade. Parcel will be sent tracked via Australia Post Red Satchel service.

         

Do you ship internationally?

Yes, we do! We ship internationally at a fixed rate of approximately $16 (USD) which is added at checkout. Estimated delivery times are 6-12 business days. To keep our international shipping fees low, we do not track our parcels. If you require tracking, please let us know through our chat app and we can arrange this separately for an additional fee.  

Internationally shipped goods cannot be returned or refunded due to complexities associated with length of time to ship, return and warehouse which could see products not returned in a saleable condition.

 

For any further queries, please contact us for a prompt and friendly response.

©2019 by GoingCoco.com.au